Lyn Dunagan (510) 845-6391 email: ldunagan@earthlink.net Web site: www.lyndunagan.com OBJECTIVE: Organized, skilled, obsessively detail-oriented individual seeks long-term employment where I may utilize my publishing and Web design skills in a creative and dynamic environment. COMPUTER PROFICIENCY: Operating Systems: Macintosh, Windows Computer Languages and Software: HTML, Office, Photoshop, Fireworks, Dreamweaver, Quark, Inspiration, BBEdit, FTP, FileMaker, MYOB EXPERIENCE: California Breast Cancer Research Program Administrative Assistant 2002-Present The CBCRP is the largest state-funded breast cancer research program in the nation; its mission is to reduce the impact of breast cancer in California by supporting research on breast cancer and facilitating the dissemination of research findings and their translation into public practice. In addition to general clerical and review committee support, I participate in multiple ongoing projects, including the following: ~ Web site redesign: oversee and manage the design and production of the new CBCRP Web site, including communicating and coordinating the CBCRP's needs with design and production teams; procuring a database development contractor, multiple domains, and an Internet Service Provider; streamlining the server file structure; and investigating an online donation solution ~ Publication quality assurance: ensure a consistent style and message throughout all program communications by copyediting more than a dozen annual publications; coordinating and designing outreach publications for targeted priority issues; and collecting the program's unique requirements in order to develop a comprehensive style guide ~ Internet communications: enable the program to communicate to its audience via the Internet by assembling specialized email lists; drafting, testing, and delivering the message; monitoring and updating the contact lists after the event ~ Symposium planning: support the planning and production of a biennial conference, including developing a process for enabling online registration ~ Maintain and update the current CBCRP Web site SpiralWest, Inc. Information Architect 2000-2001 SpiralWest is a creative media agency specializing in Web design, where project sizes range from 20 pages to 2,000 pages, from simple informational sites to highly interactive e-commerce and entertainment sites. I began as Content Manager and was promoted to Information Architect, where I was responsible for establishing intuitive information hierarchies and effective user interfaces for Web sites and information systems that allow users to achieve their goals and fulfill the clients' communication objectives. Part of the project development process includes: ~ User discovery and needs analysis ~ Content organization and management ~ Content creation, copyediting, and proofreading ~ Navigation design, information hierarchy, and labeling ~ Prototyping and user testing ~ Quality assurance and project production ~ Interaction with Client, Design, and Production teams to complete projects successfully Clients included: Intel, Cadence Design Systems, Century Theatres, Bank of the West, Champion Ventures, Trancos, Earthride, Cambridge Consulting, Pension Benefit, Pulse Combustion, and NewBasis. Samples of my work are available online at http://www.lyndunagan.com. Star Reach Manager 1993-2000 Star Reach is a talent agency representing artists and writers who specialize in graphic novels, comic books, and interactive media. Besides administering daily operations and general bookkeeping, responsibilities and achievements include the following: ~ Review, track, and administer publishing contracts ~ Develop content and information hierarchy for the company Web site ~ Research and evaluate industry news and developments using online and print resources ~ Revise and update promotional brochures ~ Review submissions from prospective clients ~ Review clients' proposals for new projects ~ Create Postcard Dispatches, a new direct marketing tool that individualized client promotions and halved the cost of blanket promotional efforts. ~ Write a monthly client newsletter, furnishing industry news and market research for our clients ~ Supervise production of the Star Scanner, a quarterly industry newsletter ~ Revise, redesign, and supervise production of the Client Directory, one of Star Reach's primary marketing tools, saving the company more than $5,000 in production/design fees Audio Visual Images Office Manager 1991-1993 AV Images is an audio-visual projection company providing equipment rental, service, sales, and event production. Besides general office administration, marketing, and bookkeeping, responsibilities included: ~ Customer service ~ Inventory maintenance and purchasing ~ Supervision of the equipment rental and accessory sales departments L.B. Lights West, Inc. General Manager 1989-1991 L.B. Lights West, Inc. is a concert and tradeshow production company; primary responsibility was the supervision of all daily operations, which included a great deal of creative crisis management. General responsibilities included the following: ~ Contract administration ~ Event logistics ~ Employee and event scheduling ~ Equipment and truck maintenance Cahn-Man Executive Assistant 1987-1989 Cahn-Man is an entertainment law/talent agent/personal management firm for Bay Area musicians. I administered daily operations, bookkeeping, and other tasks, including: ~ Event and promotional coordination ~ Contract administration ~ Assist the primary agent University of the Pacific Concert Director 1984-1987 University of the Pacific hosted a variety of events, including concerts by performers such as the Clash, Kenny Loggins, Cyndi Lauper, the Pretenders, and Chuck Mangione. The program was highly successful under my supervision, and I recorded the first financially profitable season in the history of the department. I was promoted from the position of Production Manager, which involved coordination and execution of the technical rider of major concerts with the artist's production staff, local event contractors, and our own crews. As director, some of my tasks included the following: ~ Negotiate the contract with the talent agent ~ Conduct cost projection/analysis and marketing research ~ Supervise all advertising, catering, security, and stage crews ~ Conduct settlements for all events ~ Develop and present yearly budget for the university's approval ~ Train incoming replacement PRESENTATIONS: National Association of Campus Activities (NACA) Co-presented workshop at the 1986 National NACA Conference in Washington, D.C., entitled "Successful Promotion for Major Concerts," focusing on the promotion and advertisement of major entertainment on the college campus. EDUCATION: University of California, Berkeley Professional Sequence in Book Publishing, 1999 University of the Pacific, Stockton, CA Bachelor of Arts, Entertainment Management, 1987 References available upon request